Frequently Asked Questions
Everything you need to know about our precision electronics and CNC tools.
What is the typical shipping timeframe for hardware orders?
Standard domestic orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-7 business days for most electronic components and CNC machines.
Do you offer technical support for machine assembly?
Yes, we provide comprehensive online guides, video tutorials, and a dedicated support team to assist you with the assembly and calibration of your Inventables hardware.
What is your return policy for electronic components?
Unopened and unused items can be returned within 30 days of purchase. Please note that certain electronic components cannot be returned once the anti-static packaging has been opened.
Do you ship your products internationally?
We ship to many countries worldwide. International customers are responsible for any applicable customs duties, taxes, and import fees required by their local government.
Are your software platforms compatible with both Mac and Windows?
Our primary design software is web-based and compatible with the latest versions of Chrome, Safari, and Firefox on both Mac and Windows operating systems.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.